Welcome to our FAQ page!

Here you will find answers to common questions about our services, what to expect during treatment, and how we can support you.

Whether you’re considering therapy, medication management, or case management services, we’re here to help you every step of the way.

 General Questions

  • We offer a wide range of mental health services, including individual and couples counseling, group therapy, medication management, and case management. Our holistic approach ensures that you receive comprehensive care tailored to your unique needs.

  • You can start by contacting our office via phone or email to schedule an initial consultation. During this session, we’ll discuss your needs and determine the best services for you. We offer both in-person and telehealth options for your convenience.

  • Yes, we accept most major insurance providers. Please contact our office to verify your coverage and discuss any co-pays or out-of-pocket expenses. We also offer a sliding scale fee structure for clients who may not have insurance.

Therapy and Counseling

  • We offer a variety of evidence-based therapies, including Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Gottman Method for couples counseling, and trauma-focused therapy (Accelerated Resolution Therapy). We tailor our approach to meet your specific needs and goals.

  • Counseling sessions typically last 53-55 minutes.

  • The frequency of therapy sessions depends on your individual needs and goals. Many clients start with weekly sessions and gradually decrease as they make progress. This will be discussed and decided upon during your initial consultation.

Medication Management

  • Medication management involves working with a licensed provider, such as a psychiatrist or psychiatric nurse practitioner, to evaluate the need for medication as part of your mental health treatment. They will help you find the right medication and dosage and monitor its effectiveness and any side effects.

  • No, medication is not required. While medication can be helpful for certain conditions, it is entirely optional. We believe in a collaborative approach, allowing you to make informed decisions about your care.

  • During your first appointment, the provider will review your medical and mental health history, discuss your symptoms, and consider any previous medications you’ve tried. Based on this evaluation, they may recommend a treatment plan that could include medication, therapy, or a combination of both.

Case Management

  • Case management services provide additional support for clients who may need assistance with coordinating care, accessing community resources, or managing daily life challenges. Our case managers can help connect you to housing support, employment services, financial assistance, and more.

  • Case management can be beneficial for clients who need extra support navigating complex life situations, those with chronic mental health conditions, or individuals facing significant stressors related to housing, employment, or access to healthcare.

  • The frequency of meetings with your case manager will be determined based on your specific needs. Some clients meet weekly, while others may require less frequent check-ins. Together, you will create a plan that works best for you.

Telehealth and Online Services

  • Yes, we offer secure telehealth services for therapy and medication management. This allows you to receive care from the comfort of your own home. All you need is a reliable internet connection and a private space for your sessions.

  • Once you schedule your appointment, you’ll receive a link to join the session via a secure video platform, Simple Practice. Our staff will provide detailed instructions to help you get started and troubleshoot any technical issues.

  • Many insurance providers cover telehealth services, especially for mental health care. We recommend contacting your insurance company to confirm coverage, or you can ask our staff for assistance.

Payment and Insurance

  • We accept most major credit caards, debit cards, and Health Savings Account (HSA) payments. Payment is due at the time of service unless otherwise arranged.

Additional Questions?

If you didn’t find the answer you were looking for, please feel free to reach out directly. We’re here to help you every step of the way on your mental health journey.

We look forward to supporting you on your path to wellness and healing!